When you operate a small hotel, the start of a new year is always a great opportunity to evaluate your performance and set goals for the coming year. To help you kickstart 2024 off strong, we’ve whipped up 7 goals—or, new years resolutions—to strive for in the new year.
In this post, we’ll start by taking a quick look at developing a hotel preventive maintenance schedule, then share our end-of-season hotel maintenance checklist.
Success for independent hotels can be measured in many ways, such as through RevPAR and occupancy rates, online review scores, customer service ratings and profit margins. Achieving and maintaining high grades in these areas requires smart planning and a great
There are many guest satisfaction ideas small hotel owners can explore to improve their guest expereince. In this post, we’ll explore three key hotel guest satisfaction ideas any small hotel owner can use as inspiration.
Maximizing efficiency and productivity will always be a daily challenge for independent hoteliers, but there are solutions for improving the quality of daily workflows and getting more out of each day. Here are a few tips to help: Identify team
Holiday season, or as independent hoteliers call it “shoulder season”, provides properties with a great opportunity to build upon a busy summer by gearing up their operations to ensure a successful holiday travel period and strong start to the New Year. Here are a few ways properties can utilize holiday season/shoulder season to enhance daily operations.
Shoulder season has been enjoyable for lots of travelers and independent hoteliers, but while this great fall weather may last for a few more weeks, winter is definitely on the way. Cold, wet and icy weather presents various challenges for
Technology has completely redefined the meaning of instant gratification for travelers. Equipped with laptops and mobile phones, the most adventurous travelers can book flights on their way to the airport, reserve hotel rooms after landing and then request car service
The phrase, “culture eats strategy for lunch,” is often used when discussing the importance of having a strong company culture. In hotel terms, it means that a strong culture can have more influence over your independent hotel operations than a
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